1) Processing Time:
Orders are typically processed within 4-5 weeks after 100% payment received.
2) Shipping Methods:
1) We offer standard and expedited shipping options.
2) Standard shipping generally takes 4-5 weeks.
3) Expedited shipping delivers within 4-5 weeks.
3) Shipping Costs:
Shipping costs are calculated at checkout based on the destination and chosen shipping method.
4) Free Shipping:
Enjoy free standard shipping on orders over Rs 100000.
5) Tracking Information:
Once your order ships, you’ll receive a confirmation email with tracking information.
6) Delivery Issues:
La Heavens is not responsible for lost or stolen packages. Contact the carrier for assistance.
7) Address Accuracy:
Ensure your shipping address is accurate. La Heavens is not responsible for orders shipped to incorrect addresses.
8) Delivery Delays:
Unforeseen circumstances may cause delays. We appreciate your patience.
9) Returns & Refunds:
Refer to our Returns Policy for information on returns, exchanges, and refunds.
10) Contact Us:
For any shipping-related inquiries, contact our customer support at enquiries@laheavens.in.
11) Policy Updates:
La Heavens reserves the right to update the shipping policy. Check our website for the latest information.
Thank you for choosing La Heavens!